FAQ

• Create a student profile using this link Create Student Profile
• If you already have a profile, please log in using this link Student Login
• Log in with your credentials
• Click “Purchase New Enrollment”
  
• If you have a discount code, add it and click “Apply” then “Next”, if you don’t, click “Next”
• The top line under “Billing Details” is a course dropdown. 
  • We have numerous courses, so make sure you scroll all the way down to view all course options
  • If you are interested in our virtual courses (if any are available), the word “Virtual” will be in the title of the course
  • If you are interested in our live courses (if any are available), the word “Live” will be in the title of the course
• Once the correct course is highlighted, fill out the remainder of the billing details and click “Submit”
• Once you’ve added your credit card information, click “Submit”.
• Please give us a call if you have any further questions.  1.800.775.8524

*Helpful Hints*

• If using a smartphone/tablet, use landscape mode as it will be easier to navigate
• You can only purchase one class per transaction
• Once you’ve purchased the course it will be listed under “Active Enrollments” on your student dashboard

Please click here to recover your account. You will need to supply your email address to reset your password.

Ensure you are using a supported operating system (Mac OS or Microsoft Windows only). Tablets or mobile devices of any kind are not supported.

Ensure you are using the Google Chrome web browser. Download here

Download and install the ProctorU Google Chrome extension here.

Test your operating system, web browser, microphone, and camera here.

Step 1: Create an account on ProctorU here.

Step 2: Log into ProctorU here and schedule a session for the Level 1 Exam - CEA.

Step 3: Wait for an email from ProctorU. This email will contain your exam time and detailed instructions.

Step 4: Once it is your exam time, log into the Complete Electrical Academy website here and access the My Course page.

Step 5: Once it is your exam time, log into ProctorU and start your session. Follow the instructions provided.

Note: Once you start your session, ProctorU will require that you install the LogMeIn Rescue Google Chrome extension. This is necessary for the online proctor to enter the exam unlock code on your behalf.

Step 6: Once your exam is complete, you can safely remove all installed browser extensions. Your certificate will be emailed to you once your session has been reviewed by an admin of Complete Electrical Academy.

Not sure if your computer will work for the exam or having difficulty scheduling the exam? Contact ProctorU @ 1-855-772-8678 for assistance.